Vinted Shoppers Express Displeasure Regarding Sizing Modifications
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
This online marketplace has updated its measurement guidelines for female and kids' apparel without notifying all users about the change.
Digital Channels Response
Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category than originally posted because of the remapping.
The company said the new system was more in line with similar services.
They have suggested members to review their products and manually change the size if necessary, resulting in member annoyance.
Measurement Approach Updates
Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
Another shopper, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices following member complaints.
